|
SUSTAINED
IDENTITY MARKETING
SIM is different from the
typical approach to radio advertising, where a single spot or creative
concept is delivered in a high-frequency blitz of, say as many as 200 spots per week in a single market. In that approach, the
goal is repeat
impressions of the same message over-and-over on the audience by flooding
the market with a brief "blitz". While a blitz can spike awareness of the
client's product or service, a new offer or a special price, many listeners tune-out the message or even switch stations when listening
to
"hard-sell" ads. Many listeners don't change the channel, but tune out
mentally due to the repetition and/or the the perception that the message
has no value to them. And when the blitz is over, the message goes away and
the advertiser is left with a "vacuum" where a competing brand can
advertise and steal back consumer awareness and sales.
In contrast,
SIM is more like drip irrigation, delivering the message in an efficient,
consistent manner to a carefully targeted segment of the audience. For
example, the Omnipoint Business Minute airs one to four times daily on each
station in a market, five days a week, all year long. We place it adjacent
to stock market reports, with a sponsor-ship billboard that gives the
client a marquee position in the minds of the people we want to influence
most. From Omnipoint's point-of-view, this means that the message is in
front of the audience every week of the year, providing less opportunity
for competitors to steal awareness and customers.
This SIM benefit is
also called "recency". Unless an advertiser can afford to blitz the market
continuously, and few can, sales will almost always drop when the
advertiser is inactive. With SIM, we plan to be on the air every day, or at
least maintain a regular and predictable presence. We create "appointment listening" by placing the spots in the same time periods
each day to create a "destination" that listeners will look forward to
reaching. For example, commuters who are stuck in traffic every day at 5:55pm can expect to hear another Omnipoint Business Minute
containing
tips and information for the mobile executive . And, when one of those
commuters is ready to buy a wireless phone, they will have recently heard
our spots.
The Business Minute itself contains about 40 seconds of
content, usually a feature story aimed at businesspeople. While the intro
acknowledges that it's a commercial, ("This is today's Omnipoint Business Minute..."), anchor Peter Laufer is an excellent
story teller who engages the listener immediately with news or
information that is likely to interest them. He segues smoothly from
the story to a 15-second, soft-sell commercial message from the sponsor,
("Omnipoint reminds you to drive carefully while using your mobile
phone") then wraps it with an invitation to "visit the Omnipoint website at
Omnipoint.com". The seamless connection between content and advertising is
enhanced because the same announcer delivers both.
The benefits are
clear. The client's brand name is mentioned 7 or 8times, and is closely
associated with information of value to the targeted listener. The
listeners perceive it as an exchange that may benefit them, and pay
attention to the follow-up call-to-action instead of switching stations or
"tuning-out" the entire ad. By listening to the content, they are qualifying themselves for the commercial that follows.
Radio
management also loves SIM. On the sales side, our sponsored features bring
new revenues to radio. And on the programming side, they are seen as the commercials people
tune IN to. Mark Mason, the News and Program Director of
New York's 1010 WINS, says the Omnipoint Business Minute is
"the perfect
use of the radio medium. It's interesting, fresh daily, and it's a
commercial that you look forward to hearing. It builds brand awareness the
old fashioned way: with repeat impressions of compelling
creative."
|